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Privacy Policy and Cookie Policy

MKB Global Mail & Freight GmbH (“Global Mail”, “we” or “us ") in its function as the provider of this website and as a service provider. For the purposes of these Terms, the above information, content or service is hereinafter referred to as Global Mail's "Digital Presence". More information about MKB Global Mail & Freight GmbH can be found in the About Us section of this website.


The protection of your personal data is very important to us. Therefore, we always walk responsibly and in accordance with the law

data protection and postal regulations with your personal data.


In the present data protection regulations we inform you about which data processing methods we use. We explain what information we collect during your visit to our website and how it is used.


1. Data protection:



1.1. Owner of the collected data:


The owner of the recorded data is MKB Global Mail & Freight GmbH. Registered address: Hosnedlgasse 8, 1220
Vienna, Austria.



1.2. Automatic logging/custom and technical data:


Our web servers automatically save each visit in a temporary log file. User-specific data (such as the IP address and operating system of the requesting computer or device, the identification data of the browser used, the amount of data transferred, the name of the Internet provider, time and date of the visit) and technical data (name and URL of the website, from which you visit us, if you came to our site via a link, as well as the search term entered if you came to our site via a search engine) are anonymously logged and evaluated. Above all, we need this data to enable you to use our content (establishing the connection). They are also used for system-related purposes, for example to ensure the technical administration of the website and system security. We only use your data for purposes other than those mentioned if you have expressly consented to additional data processing when using certain services.



1.3. Collection, processing and disclosure of personal data:


If you provide Personal Data to the Service (e.g. data that can be tied to files from which individuals can be derived), the following terms apply. If you provide us with personal data, you warrant that you comply with all applicable privacy laws and regulations and that said laws and regulations permit the data to be provided to us and to be processed by us. You will indemnify us against claims from third parties arising out of our failure to comply with such laws and regulations. We only carry out the orders you have instructed us to do. We will not use the personal data for any other purpose and we will maintain confidentiality in relation to the personal data that we are instructed to process. We will take sufficient technical and organizational measures to protect the data against loss or any form of unauthorized processing. We reserve the right to have subcontractors perform any or all of the Services on our behalf, provided that said subcontractors take the same steps as described in this section.



1.4. Additional data processing/personal data:


In some cases it is necessary to provide personal data (with or without registration) in order to use our online services. Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person. This includes e.g. B. Information such as name, address, telephone number, e-mail address, date of birth, employer and job title. We only process personal data if you provide us with this information voluntarily, for example if you send us an email using the contact button. This can happen, for example, as part of a registration and order using a form or participation in surveys and competitions, to execute a contract, to answer your inquiries or if you send us a message using the contact form. In these cases, we only ask you to provide the information that we need to carry out the services offered. The information you provide will be stored in our IT systems.


1.5. Newsletter:


The website operator collects data when registering for the newsletter. The data collected will only be used to send the newsletter and will not be passed on to third parties. Be collected:


  • Surname

  • E-mail address


1.5.1 Information, authorization and deletion:


Upon request, you as a user will receive free information about what personal data has been stored about you. If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have incorrect data corrected and your personal data to be blocked or deleted. You can unsubscribe from the newsletter at any time by contacting us to contact.




2. Cookie Policy:


2.1. What are cookies?


Cookies are small text files that enable us to store information about your computer or device for the duration of your use of the digital presence. They contain data for the technical logging of a session. With the help of cookies we can determine how often our website is visited and learn the number of users. Furthermore, with the help of cookies, it is possible for us to adapt the digital presence to your interests and to improve its function.

We use "session cookies" and "persistent cookies". "Session cookies" are only temporarily stored for the duration of your visit to one of our websites. To obtain information about visitors who repeatedly visit our website
To access websites, we use so-called "permanent cookies". The purpose of using this
The purpose of cookies is to be able to offer you optimal user guidance and to "recognize" you if you use it repeatedly, so that we can present you with a varied website and new content.


2.2. Use of cookies:


Our web server stores the cookies in the memory of your computer or device. These enable us to anonymously evaluate general user behavior based on the number of visitors with the purpose of optimizing our digital presence.

However, you can also use our digital presence without cookies. However, most browsers are set by default to accept cookies. If you change your browser settings accordingly, you can deactivate the storage of cookies or have your browser warn you before a cookie is stored. For more information about these functions, please refer to the help menu of your browser. Applications that are not based on browsers do not offer these possibilities. If you prevent the use of cookies, you may not be able to use certain functions or parts of our digital presence, or only to a limited extent.


2.1. Use of web analysis services:


We use various web analysis services such as B. Google Analytics, one offered by Google Inc
network analysis service. These web analytics services use cookies (see Section 2.1) to monitor the use of the
evaluate the digital presence and thus obtain information on website traffic. We would like to improve our services and statistically evaluate our visitor traffic. It is not possible to determine the identity of individuals from these operations. The data generated in this way can be transferred to a server abroad and stored there. By adjusting your browser settings accordingly, you can prevent cookies from being saved (see section 2.2). You can object to the collection and storage of data at any time with effect for the future. For more information, please see the Google Analytics privacy policy.



3. Your rights:


3.1. Right to access your information:


If you have any questions about the processing of your data, you can reach us at the following address: MKB Global Mail & Freight GmbH, Hosnedlgasse 8, 1220 Vienna or If you choose to email us, please note that email is not encrypted and is therefore subject to the security risks associated with such communication methods.



3.2. Modification, blocking and deletion of data/revocation of consent:


If you wish to change, block or delete data, please write to the following address and enclose a copy of your passport or identity card: MKB Global Mail & Freight GmbH, Hosnedlgasse 8, 1220 Vienna or If data cannot be deleted for legal or contractual reasons or for commercial or tax reasons - in particular due to statutory retention periods - this data will be blocked instead of deleted.



4. Data security:


Global Mail treats your recorded data confidentially and takes all necessary technical and organizational measures to protect your personal data from loss and misuse as well as from unauthorized access by third parties. In certain cases, the information exchanged between your computer or device and us is encrypted during transmission. We accept no liability for unauthorized access or loss of personal data beyond our control.


Our digital presence may contain links to other digital solutions over which we have no control and which are not governed by this Privacy Policy. If you access other digital solutions via the links provided, the operators of these digital solutions may collect data from you and use it in accordance with their own privacy policies. These may deviate from our provisions.



5. Change of data protection regulations:


From time to time it may be necessary to change the present data protection provisions, e.g. B. due to the constant further development of our digital presence or due to changes in the law. Therefore, Global Mail reserves the right to change this Privacy Policy at any time to a future date. Accordingly, we recommend that you read the data protection regulations regularly.

Status: May 2018.

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