Data Protection and

Cookie Policy

MKB Global Mail & Freight GmbH ("Global Mail", "we" or "us") processes the data of visitors ("visitors" or "you") who call up information, content or services offered or published on this website “) In its function as the provider of this website and as a service provider. In the context of these provisions, the information, content or services mentioned above are hereinafter referred to as the "digital presence" of Global Mail. Further information on MKB Global Mail & Freight GmbH can be found in the About Us section of this website.


The protection of your personal data is very important to us. Therefore, we always go responsible and in accordance with the legal

Data protection and postal regulations with your personal data.


In the present data protection regulations we inform you about which data processing methods we use. We explain what information we collect during your visit to our website and how it is used.



1. Data protection:



1.1. Owner of the data collected:


MKB Global Mail & Freight GmbH is the owner of the collected data. Registered address: Hosnedlgasse 8, 1220
Vienna, Austria.



1.2. Automatic logging / user-specific and technical data:


Our web servers automatically save every visit in a temporary log file. User-specific data (such as the IP address and the operating system of the requesting computer or device, the identification data of the browser used, the amount of data transferred, the name of the Internet provider, time and date of the visit) as well as technical data (name and URL of the website, from which you visit us if you came to our site via a link, as well as the search term entered if you came to our site via a search engine) are logged and evaluated anonymously. Above all, we need this data to enable you to use our content (establishing the connection). They are also used for system-related purposes, for example to ensure the technical administration of the website and system security. We only use your data for purposes other than those mentioned if you have expressly consented to additional data processing when using certain services.



1.3. Collection, processing and transfer of personal data:


If you provide personal data for the service (e.g. data that can be linked to files from which individual persons are derived), the following conditions apply. If you provide us with personal data, you guarantee compliance with all applicable laws and regulations for the protection of privacy and that said laws and regulations permit the provision of the data to us and the processing by us. You will protect us against claims for damages from third parties that arise as a result of non-compliance with these laws and regulations. We only carry out the orders you have instructed. We will not use the personal data for any other purpose and we will keep confidentiality regarding the personal data we are instructed to process. We will take sufficient technical and organizational measures to protect the data against loss or any form of unauthorized processing. We reserve the right to subcontract some or all of the services on our behalf, provided that said subcontractors take the same measures as described in this section.



1.4. Additional data processing / personal data:


In some cases, to use our online services, it is necessary to provide personal data (with or without registration). Personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person. This includes z. B. Information such as name, address, telephone number, email address, date of birth, employer and job title. We only process personal data if you voluntarily provide us with this information, for example if you send us an email using the contact button. This can be done, for example, when registering and ordering using a form or participating in surveys and competitions, to carry out a contract, to answer your inquiries, or by sending us a message using the contact form. In these cases, we only ask you to provide the information we need to perform the services offered. The information you provide will be stored in our IT systems.



1.5. Newsletter:


The website operator collects data when registering for the newsletter. The data collected will only be used to send the newsletter and will not be passed on to third parties. Be collected:


  • Surname

  • E-mail address



1.5.1 Information, authorization and deletion:


Upon request, you as a user will receive free information about which personal data has been stored about you. If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to correct incorrect data and to block or delete your personal data. You can unsubscribe from the newsletter at any time by contacting us.




2. Cookie Policy:


2.1. What are cookies?


A cookie is a small text file containing data for technical session logging and enabling us to store information related to your computer and/or device for the duration of your utilization of the Digital Presence. Cookies help us to determine how frequently our website pages are accessed as well as the number of users. Cookies also allow us to tailor the Digital Presence to your interests and to improve its functionality.

We use "session cookies" and "persistent cookies”. "Session cookies" are stored only for the duration of your visit to one of the pages on our website. "Persistent cookies" are stored to retain information about Visitors who repeatedly access one of the pages on our website. We use cookies to be able to offer you optimal user experiences, remembering your preferences and settings and presenting you varied website pages and new contents during repeated use.

2.2. How do we use cookies?


Our web server places cookies in the memory of your computer and/or device. These cookies allow us an anonymous evaluation of general user behavior, based on the number of visitors, for the purpose of optimizing our Digital Presence. You can also use our Digital Presence without cookies. However, most browsers accept cookies by default. You can prevent the saving of each cookie, or receive a warning from your browser before a cookie is saved, by changing your browser settings. Further information about these functions can be found in the help menu of your browser. Non-browserbased solutions do not offer this option. It may be that your use of certain functions or parts of our Digital Presence will be restricted or blocked if you prevent the use of cookies.


2.3. Web analytics services:


We use different web analytics services, such as Google Analytics, a network analysis service provided by Google Inc. The web analytics services use cookies (see section 2.1), which evaluate the use of the Digital Presence in order to obtain website traffic information, improve our services and in order to provide a statistical evaluation of our visitor traffic. It is not possible to trace the identity of individuals during these operations. The information generated in this way may be transmitted to a server abroad and stored there. You can prevent cookies from being stored by adjusting the settings of your browser software accordingly (see section 2.2). Data collection and storage can be withdrawn at any time with future effect. For more information, see the Google Analytics privacy policy.



3. Your rights:



3.1. Right to access your information:


For any questions regarding the processing of your data, please contact us at the following address: MKB Global Mail & Freight GmbH, Hosndelgasse 8, 1220 Vienna, Austria or . Should you wish to contact us by e-mail, please note that e-mails will be in an unencrypted form and will, therefore, be susceptible to the security risks typically associated with such methods of communication.



3.2. Amendment, blocking and deletion/withdrawal of consent:


If you would like any data to be amended, blocked or deleted, please apply together with a copy of your passport or ID to the following address: MKB Global Mail & Freight GmbH, Hosnedlgasse 8, 1220 Vienna, Austria or If the deletion of any data is not permitted for statutory or contractual reasons or by commercial or tax law, in particular by statutory retention periods, the data will be blocked instead of deleted.



4. Security of your data:


The data we collect and save is treated confidentially and, using appropriate technical and organizational precautions, protected from loss or manipulation as well as from unauthorized access by third parties. In certain cases, information exchanged between your computer and/or device and us is encrypted during transmission. We do not accept liability for any unauthorized access or loss or personal data that is beyond our control. Our Digital Presence may contain links to other digital solutions which are outside our control and are not covered by this Data Protection Policy. If you access other digital solutions using the links provided, the operators of these digital solutions may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours.



5. Changes to the Data Protection Policy:


Changes to this Data Protection Policy may be required from time to time, for example, due to the ongoing development of our Digital Presence or as a result of changes in legislation. Global Mail, therefore, reserves the right to change the Data Protection Policy at any time, with effect from a future date. Accordingly, we recommend that you re-read this Data Protection Policy on a regular basis.


This Data Protection Policy was last updated on: May 2018.